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FAQ
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What kind of furniture does Oretek offer?Oretek offers a wide range of custom-made furniture, including wardrobes, kitchens, bathrooms, and bespoke furniture.
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Can I design my own furniture with Oretek?Yes, our team of skilled designers will work with you to create a custom furniture piece that perfectly fits your vision and needs.
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How long does it take to receive my custom furniture?The lead time for custom furniture varies depending on the project scope and complexity. Our team will provide you with a more specific timeline once your design is finalized.
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What materials does Oretek use for their furniture?We use high-quality materials for all of our furniture, including hardwoods, softwoods, laminates, and MDF. Our designers will help you choose the right materials for your project.
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Does Oretek offer installation services?Yes, we offer professional installation services for all of our furniture. Our team will ensure that your furniture is installed correctly and to your satisfaction.
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What if I have a problem with my furniture after it is installed?We offer a warranty on all of our custom furniture. If you have any issues with your furniture after installation, please contact us and we will work to resolve the problem.
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What types of furniture do you offer for homes?We offer a wide range of home furniture including sofas, armchairs, dining tables and chairs, coffee tables, bookshelves, and more.
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Can I customize the furniture to fit my home's décor?Absolutely! We offer customization options for many of our furniture pieces, including a range of fabric and material choices, as well as size adjustments.
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Do you offer delivery and installation services?Yes, we offer delivery and installation services for all of our furniture pieces. Our team will ensure that your new furniture is set up and installed correctly in your home.
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What if I'm not happy with my furniture purchase?We want all of our customers to be completely satisfied with their furniture purchase. If for any reason you are not happy with your purchase, please contact our customer service team and we will work to make it right.
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How long does it take to receive my furniture order?Delivery times vary depending on the item and customization options, but we will always provide you with an estimated delivery date at the time of purchase.
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How much do your renovation services cost?The cost of our renovation services varies depending on the scope and scale of the project. We provide free consultations and estimates to help you understand the cost of your specific project.
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What types of renovations do you offer?We offer a wide range of renovation services, including kitchen and bathroom renovations, whole-home remodels, and home additions.
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How long does a renovation project usually take?The timeline for a renovation project depends on a number of factors, including the size of the project, the complexity of the work, and the availability of materials. We will provide you with a timeline for your specific project as part of our estimate.
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Do you handle all aspects of the renovation process?Yes, we handle all aspects of the renovation process, from the initial design to the final installation. Our team includes experienced designers, project managers, and skilled tradespeople who will work together to ensure your renovation is completed to the highest standards.
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Do you work with outside contractors or vendors?We prefer to work with our own trusted network of contractors and vendors to ensure that we can maintain the highest level of quality control throughout the renovation process. However, we are open to working with outside contractors and vendors if necessary.
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Do you offer any warranties or guarantees on your renovation work?Yes, we offer a one-year warranty on all of our renovation work. If you experience any issues with the work we have done, we will work with you to make it right.
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What type of materials do you use for your custom furniture?We use a variety of high-quality materials, including solid wood, engineered wood, metal, glass, and more. The choice of materials depends on the specific design and function of the piece of furniture.
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Can you create custom furniture based on my design ideas?Yes, we offer fully custom furniture design services. Our team of skilled designers will work with you to understand your vision and needs, and they will use the latest techniques and technologies to bring your ideas to life.
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How long does it take to receive my custom furniture order?The time it takes to complete a custom furniture order depends on the specific design and complexity of the piece. Our team will provide you with an estimated timeline at the beginning of the project and keep you updated throughout the process.
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Do you offer delivery and installation services for your furniture?Yes, we offer delivery and installation services for all of our furniture products. Our team will coordinate with you to schedule a convenient delivery and installation time.
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What types of products and services does Oretek offer?Oretek specializes in bespoke wardrobes, kitchens, and bathrooms. We also offer custom-made furniture, cabinetry, and storage solutions.
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How can I place an order?You can place an order by contacting us through phone, email, or through our website contact form. Our team will assist you in the ordering process.
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How long does delivery take?Delivery time depends on the type of product you have ordered, its availability, and your location. Our team will provide you with a delivery estimate when you place your order.
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What if I receive a damaged product?In the unlikely event that you receive a damaged product, please notify us immediately, and we will work to rectify the situation as soon as possible.
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What if I want to cancel my order?If you wish to cancel your order, please contact us as soon as possible. Depending on the stage of the order process, cancellation may not be possible. Our team will work with you to find a solution.
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What types of commercial furniture does Oretek offer?Oretek offers a wide range of commercial furniture, including office desks, chairs, storage solutions, conference tables, and reception area furniture.
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Does Oretek offer custom commercial furniture?Yes, we offer bespoke commercial furniture design and fabrication services. Our team can work with you to create furniture that perfectly suits your business needs and aesthetics.
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How long does it take for Oretek to deliver commercial furniture?Delivery times for commercial furniture can vary depending on the item and location. However, our team will provide you with an estimated delivery date when you place your order.
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Does Oretek offer installation services for commercial furniture?Yes, we offer professional installation services for our commercial furniture. Our team will ensure that your furniture is installed properly and meets all safety requirements.
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Can Oretek work with businesses of all sizes?Yes, we can work with businesses of all sizes, from small startups to large corporations. We believe that every business deserves high-quality and functional furniture that meets their specific needs.
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What types of commercial furniture do you offer?We offer a wide range of commercial furniture including office desks, chairs, storage solutions, conference tables, reception area seating, and more.
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What industries do you work with?We work with a variety of industries including corporate offices, healthcare facilities, hospitality businesses, educational institutions, and more.
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What is your return policy for commercial furniture?We offer a 30-day return policy for all commercial furniture purchases. If you are not completely satisfied with your order, please contact our customer service team to arrange for a return or exchange.
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How long does a kitchen renovation typically take?The length of a kitchen renovation project can vary depending on a number of factors, such as the size and complexity of the project. At Oretek, we work closely with our clients to establish a clear timeline for their specific renovation project.
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How much does a kitchen renovation cost?The cost of a kitchen renovation can vary greatly depending on the scope of the project and the materials and finishes selected. At Oretek, we work within our clients' budgets to create a custom kitchen design that is both beautiful and functional.
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Can I make changes to the kitchen design during the renovation process?We understand that changes may need to be made to the kitchen design during the renovation process. We work closely with our clients to ensure that any changes or modifications are incorporated into the project smoothly and efficiently.
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What types of materials and finishes do you offer for kitchen countertops and cabinets?At Oretek, we offer a wide range of materials and finishes for kitchen countertops and cabinets, including quartz, granite, marble, and a variety of wood species. Our expert designers can work with you to select the perfect materials and finishes for your specific kitchen design.
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Can you help me choose the right appliances for my kitchen?Yes, we can definitely help you select the right appliances for your kitchen. We work with a number of trusted appliance suppliers and can help you select the appliances that best suit your needs and preferences.
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How long can I expect my new kitchen to last?A well-designed and properly constructed kitchen should last for many years. At Oretek, we use only high-quality materials and finishes and work with experienced tradespeople to ensure that your kitchen renovation is built to last.
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